A shopping portal has several responsibilities towards its customers, suppliers, and the wider society. Here are some of the key responsibilities that a shopping portal should uphold:

Providing safe and reliable products: The shopping portal should ensure that the products it sells are safe, reliable, and meet the necessary quality standards.

Transparency and honesty: The shopping portal should be transparent about its products, pricing, and any relevant information that can affect customers' purchasing decisions. It should not mislead customers by providing false or misleading information.

Data privacy and security: The shopping portal should ensure that customers' personal data is secure and protected from any unauthorized access or use.

Ethical and responsible practices: The shopping portal should adhere to ethical and responsible business practices, including fair labor practices, sustainable sourcing, and minimizing its environmental impact.

Customer service and support: The shopping portal should provide excellent customer service and support, including easy and hassle-free return policies, quick response times, and clear communication channels.

Sustainability of product

Sustainability of a shopping portal refers to the platform's ability to operate in an environmentally and socially responsible manner. This can involve several aspects, including the sourcing and manufacturing of products, the energy consumption of the website, and the overall impact on the environment and society.

Here are some ways that a shopping portal can promote sustainability:

Sustainable products: The portal can feature sustainable and eco-friendly products that are made using environmentally friendly materials and production methods.

Responsible sourcing: The portal can ensure that the products are sourced from suppliers that follow ethical and sustainable practices.

Energy-efficient website: The portal can use energy-efficient servers and data centers, as well as optimize the website's performance to reduce its energy consumption.

Recycling and waste reduction: The portal can encourage its customers to recycle packaging and reduce waste by providing information on how to recycle or reuse products.

Social responsibility: The portal can ensure that its suppliers and partners adhere to fair labor practices and treat their workers fairly and equitably.

By promoting sustainability in these ways, a shopping portal can not only reduce its environmental impact but also contribute to a more socially responsible and ethical economy.